IP-VANTAGE Support is a range of IP centric support services designed specifically for the voice and data reseller channel. Bronze IP-VANTAGE Support has been designed for small to medium sized enterprises, where support requirements are not mission critical.

Benefits 

• Equipment Courier Swapout - Next Day Only (Nationwide)
• Monday to Friday Excluding Public & Bank Holidays
• Access to TAC (Technical Assistance Centre) for configuration & technical support. 
• Guaranteed TAC call back within 90 minutes of call being logged

Bronze Cover Upgrade Options

• Remote dial in support from TAC
• Call back enhanced to 60 minutes
• Access to both On-Line Logging and Tracking system with auto e-mail up-dates or via priority TAC support number

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Platinum Support

Gold Support

Silver Support

Bronze Support