The
IP-VANTAGE online service product is available to the channel and
has one clear focus and that is to improve the operational efficiency
of maintenance contracts by streamlining the way in which fault
calls are logged and tracked. IP-VANTAGE enables Resellers to work
smarter by increasing their customer base whilst keeping head count
to a minimum. With budgets being increasingly slashed it is essential
that Resellers are proactive in finding the most efficient way of
meeting their customers needs.
As
well as instant logging and tracking of fault calls IP-VANTAGE also
offers features such as 24/7/365 online access, customized web browser
- allowing Resellers to incorporate their brand and the ability
to view contracts, sites and the equipment on those sites. As well
as putting you in control of your network by increasing visibility
other benefits include a greater return on investment due to the
streamlining of maintenance processes and increased customer retention
and loyalty.
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